Advanced Automation Workflows
Build complex multi-step automations with conditional logic, delays, loops, and integration with external tools via webhooks.
Advanced Automation Overview
Advanced automations go beyond simple trigger-action pairs. Build complex workflows with: Multiple conditions (AND/OR logic), Multiple sequential actions, Delays between actions, Conditional branching, External integrations via webhooks, Error handling and retries.
Multi-Condition Logic
Combine multiple conditions with AND/OR logic: AND (all conditions must be true): Category = 'Promotional' AND Campaign = 'Summer Sale' AND Platform = 'Instagram'. OR (any condition can be true): Category = 'Educational' OR Category = 'Tips' OR Tags contains 'how-to'. Nested logic (coming soon): (Category = 'Product' AND Tag = 'Featured') OR (Category = 'News' AND Priority = 'High').
Start with simple AND logic. Add complexity only when needed - overly complex conditions are hard to debug.
Sequential Actions
Execute multiple actions in sequence: Action 1: Generate content with AI (2 credits), Action 2: Generate image (4 credits), Action 3: Assign to campaign, Action 4: Change status to IN_REVIEW, Action 5: Send notification to reviewer. Actions run in order. If any fails, subsequent actions don't execute.

Delays Between Actions
Add delays between actions for timing control: Wait 5 minutes after post creation, then assign to campaign. Wait 1 hour after publishing, then fetch analytics. Wait 24 hours, then send follow-up notification. Use delays to space out actions and avoid rate limits.
Conditional Branching (Coming Soon)
Branch automation based on conditions: IF engagement rate > 5%, THEN add to 'Top Posts' campaign, ELSE do nothing. IF status = FAILED, THEN notify admin and retry, ELSE send success notification. Branching allows intelligent, adaptive workflows.
Looping Actions (Coming Soon)
Repeat actions multiple times or until condition met: FOR EACH post in campaign, generate analytics report. RETRY action up to 3 times if it fails. REPEAT every 7 days until campaign ends. Loops enable batch processing and resilient workflows.
Webhook Integration
Trigger external tools via webhook actions: Send POST request to Zapier webhook, Trigger Make.com (formerly Integromat) scenario, Call custom API endpoint, Update external database, Notify Slack/Discord/Teams. Webhook actions allow unlimited integrations.
// Webhook payload example
{
"action": "WEBHOOK_CALL",
"url": "https://hooks.zapier.com/hooks/catch/123456/abcdef",
"method": "POST",
"headers": {
"Content-Type": "application/json",
"Authorization": "Bearer YOUR_TOKEN"
},
"body": {
"postId": "{{postId}}",
"caption": "{{caption}}",
"platforms": "{{platforms}}"
}
}Variable Substitution
Use variables in action configurations: {{postId}} - Post ID, {{caption}} - Post caption, {{platforms}} - Target platforms, {{brandId}} - Brand ID, {{userId}} - User who triggered, {{timestamp}} - Current timestamp. Variables allow dynamic, context-aware actions.
Error Handling
Configure error handling behavior: Stop on error (default) - Stop workflow if any action fails, Continue on error - Skip failed action, continue with next, Retry on error - Retry failed action 1-5 times with delay, Notify on error - Send alert when action fails. Choose based on criticality of actions.
AI actions that fail after consuming credits do NOT automatically refund. Use 'Stop on error' for critical AI actions.
Automation Templates
Pre-built automation templates for common workflows: Auto-generate content for draft posts, Campaign auto-assignment, Analytics report scheduling, Follower milestone notifications, Failed post retry, Cross-posting to multiple brands (coming soon). Templates save time and ensure best practices.
Testing Complex Automations
- Create test post that matches trigger conditions
- Enable automation in test mode (doesn't consume credits)
- Verify each action executes correctly
- Check webhook deliveries if using integrations
- Test error scenarios (what if action fails?)
- Review execution logs for timing and success
- Enable for production once validated
Performance Optimization
Optimize automation performance: Minimize AI actions (they cost credits), Use conditions to filter precisely (don't run unnecessarily), Avoid rapid-fire triggers (rate limits), Use delays to space out actions, Monitor execution logs for bottlenecks, Disable unused automations.
Advanced Use Cases
- Auto-generate week of content every Sunday
- Repost top-performing content after 30 days
- Send weekly analytics digest to Slack
- Auto-respond to negative comments with apology and DM redirect
- Trigger customer surveys after campaign completes
- Sync published posts to CRM for sales visibility
- Auto-archive posts older than 90 days