Performance Optimization & Monitoring

Monitor Audenci performance: Page load times, API response times, Media upload speeds, Analytics query performance, Automation execution times, Credit consumption rate. Enterprise: Dedicated status page with real-time metrics and SLA tracking.

Enterprise customers access System Health Dashboard: Platform uptime (99.9% SLA), API availability, Background job queue status, Database performance, CDN performance (media delivery), Third-party service status (OpenAI, fal.ai, social platforms). Dashboard at status.audenci.com (Enterprise only).

Common performance issues: Large media files (images > 5MB, videos > 100MB), Complex analytics queries (1M+ posts), Bulk operations (generating 100+ posts at once), High concurrent users (50+ simultaneous), Browser extensions interfering, Slow network connection. Identify bottleneck before attempting fixes.

Optimize media for better performance: Compress images before upload (use TinyPNG, Squoosh), Use WebP format when possible (smaller file size), Resize images to required dimensions (don't upload 4K for social media), Compress videos with H.264 codec, Upload videos < 100MB, Use thumbnails for video selection (don't load full videos). Audenci auto-compresses but pre-optimization helps.

Optimize Calendar with many posts: Use filters to show subset (single platform, date range), Use Month view for overview (loads faster than Week), Paginate in Agenda view, Archive old posts (posts > 90 days), Limit concurrent calendar views (don't open 5 browser tabs). Calendar loads up to 500 posts at once - filter if you have more.

Speed up analytics queries: Use shorter date ranges (7-30 days vs 365 days), Filter by platform (single platform faster than all), Limit post count (use filters), Export large datasets (don't try to render 10K rows), Use cached reports when available. Complex queries may take 10-30 seconds on large datasets.

Optimize browser for Audenci: Use latest Chrome, Firefox, Safari, or Edge, Disable unnecessary browser extensions, Clear cache monthly, Close unused tabs, Enable hardware acceleration, Use incognito mode to test (rules out extensions). Minimum system requirements: 4GB RAM, dual-core CPU, modern browser (released < 2 years ago).

Improve network performance: Use wired connection (not WiFi when possible), Minimum 10 Mbps download, 5 Mbps upload, Low latency (< 100ms ping to audenci.com), Use VPN carefully (can slow connection), Disable other bandwidth-intensive apps during Audenci use. Test network: fast.com or speedtest.net.

Optimize bulk operations: Batch operations in groups of 50-100, Use API for operations > 100 items, Run bulk operations during off-peak hours, Monitor progress and pause if needed, Use pagination for large result sets, Enable background processing (jobs) instead of synchronous. Example: Generate 500 images = 10 batches of 50 with 1-minute delay between batches.

Audenci uses multiple cache layers: Browser cache (static assets, 7 days), CDN cache (images, videos, 30 days), API cache (analytics, 5 minutes), Database cache (query results, 1 minute). Clear browser cache if seeing stale data. CDN cache cleared on upload/delete. API cache can't be manually cleared.

Use these tools to diagnose issues: Browser DevTools (Network, Performance tabs), Lighthouse audit (Chrome DevTools), WebPageTest.org (external monitoring), status.audenci.com (platform status, Enterprise). Contact support with performance report if issues persist.

Contact support@audenci.com if: Pages load > 10 seconds consistently, API errors (500, 502, 503), Bulk operations timing out, Media not loading, Analytics queries failing, Platform status shows degraded. Include: Browser and version, Screenshot of error, Network trace (DevTools), Timestamp of issue.

• Compress media before uploading
• Use filters to reduce data loaded
• Clear browser cache monthly
• Batch bulk operations in groups of 50-100
• Monitor System Health Dashboard (Enterprise)
• Test network speed if issues occur
• Use API for operations > 100 items
• Contact support with detailed error info