Social Account Settings & Voice

Social Account Settings let you configure account-specific preferences for content generation, scheduling, and engagement. Each connected account can have custom voice, audience, strategy, and brand guidelines.

To configure account settings: Go to Social Accounts, Click account card, Click 'Settings' tab or three-dot menu, Configure sections and save. Settings are saved per account and used by AI for content generation.

Define your account's voice with 8 tone options: Formal (professional, corporate), Casual (friendly, conversational), Humorous (funny, witty), Inspirational (motivating, uplifting), Educational (informative, clear), Provocative (bold, controversial), Empathetic (caring, understanding), Authoritative (expert, confident).

Set emoji usage level: None (no emojis), Light (1-2 emojis), Moderate (3-5 emojis), Heavy (6+ emojis), Strategic (emojis only for emphasis). AI respects your preference when generating captions.

Specify preferred caption length: Short (1-2 sentences), Medium (3-5 sentences), Long (6+ sentences, storytelling). Combined with platform limits, this ensures captions match your style and platform best practices.

Configure engagement preferences: Reply tone (professional, friendly, playful), Comment type priorities (questions, compliments, complaints, suggestions, mentions), Response time expectations (within 1 hour, 24 hours, etc.), Auto-reply settings (coming soon).

Define your target audience: Age ranges (18-24, 25-34, 35-44, etc.), Geographic locations (countries, cities), Gender split (%, all genders), Primary interests, Spoken languages. AI uses this to tailor content relevance and messaging.

Configure content strategy settings: Account pillars (3-5 strategic themes), Posts per week target, Preferred posting days and times, Hashtag strategy (placement, quantity), Blackout dates (dates to avoid posting).

Define hashtag preferences: Placement (end of caption, inline, first comment), Quantity (0-30 hashtags), Mix strategy (branded, trending, niche), Forbidden hashtags (never use these). AI follows your strategy when generating hashtags.

Document brand guidelines: Color palette (hex codes), Fonts (primary, secondary), Image style preferences (minimal, vibrant, professional, artistic, raw), Approved topics (what to post about), Restricted topics (what to avoid), Legal disclaimers (required disclosures).

Upload account-specific media organized by 7 categories: Profile (logos, profile photos), Brand Asset (brand elements), Product (product photos), Team (team photos), Event (event coverage), Template (branded templates), Other (miscellaneous).

Configure or learn peak posting times: Manual configuration (set preferred times), Auto-learn from analytics (AI analyzes best times), Suggested times based on audience. AI Content Planning uses peak times for optimal scheduling.

Enable AI-powered analysis: Content analysis (what's working), Engagement velocity (how fast engagement happens), Timing analysis (best posting times), Competitor benchmarking (coming soon). AI Insights tab uses these settings for recommendations.

Audenci calculates a completeness score based on: Description (15%), Voice/Tone (15%), Demographics (15%), Pillars (15%), Hashtag Strategy (10%), Guidelines (10%), Media Library (10%), Peak Hours (10%). Higher scores = better AI content quality.

Copy settings from one account to another (coming soon): Select source account, Select destination account(s), Choose sections to copy (voice, audience, guidelines, etc.), Apply settings. Useful for multi-account brands with consistent voice.

• Complete all settings sections for best AI results
• Review and update settings quarterly
• Use analytics data to inform audience demographics
• Document restricted topics to avoid brand risks
• Set realistic posting frequency targets
• Upload brand assets for AI to reference
• Train team on account voice and guidelines