Team Management & Roles

Audenci supports team collaboration with role-based access control (RBAC). Invite team members, assign roles with specific permissions, and manage access to brands and content.

• OWNER - Full control, billing, delete organization
• ADMIN - Manage team, settings, content, all features except billing
• MANAGER - Manage content, campaigns, analytics, invite users
• CREATOR - Create and edit content, limited settings access
• VIEWER - Read-only access, view content and analytics

Owner: Everything. Admin: Team management, Settings, Content CRUD, Analytics, Campaigns, Social accounts, No billing. Manager: Content CRUD, Analytics, Campaigns, Invite users, No settings. Creator: Create/edit own content, View analytics, No admin features. Viewer: View content, View analytics, No editing.

To invite team members: Go to Settings → Team, Click 'Invite Member', Enter email address, Select role, Optionally add welcome message, Click 'Send Invite'.

1. Team member receives email invitation
2. They click link to accept
3. If no account: they sign up
4. If existing account: they're added to organization
5. They gain access based on assigned role

Track pending invites that haven't been accepted yet. You can: View invite status, Resend invite email, Cancel pending invite. Invites expire after 7 days and must be resent.

Admins and Owners can change member roles: Find member in team list, Click role dropdown, Select new role, Confirm change. Role takes effect immediately. User is notified of role change via email.

To remove a team member: Find member in team list, Click 'Remove' or three-dot menu, Confirm removal. The user: Loses access immediately, Cannot access any organization content, Receives notification email, Can be re-invited later if needed.

Team members have access to all brands within the organization based on their role. Brand-specific permissions are coming in a future update.

Content (posts, campaigns, documents) is owned by the organization, not individual users. This means: Content persists if user leaves, All team members can access organization content, Ownership is at the organization level, not user level.

Track team member activity with: Last login date, Content creation count, Recent actions log (coming soon). This helps managers understand team engagement and workload distribution.

• Use CREATOR role for content teams and freelancers
• Use MANAGER role for content directors and team leads
• Use ADMIN role sparingly - only for trusted leadership
• Use VIEWER role for stakeholders who need visibility only
• Regularly audit team members and remove inactive users
• Document your team's role structure in internal wiki
• Train new members on permissions and workflows

Follow security best practices: Remove users immediately when they leave, Don't share Owner credentials, Use least-privilege principle (lowest role needed), Regularly review and audit team access, Use strong passwords and 2FA (coming soon).